IncidentMonitor™ ITIL Service Desk Software

IncidentMonitor™ Service Desk Software is designed for ANY organization (small/mid-sized to enterprise), looking for a SaaS or on-premise software solution to support the service organization. With IncidentMonitor™, companies can support their ITIL® as well as non-ITIL® processes using a SaaS or on-premise application access model.

IncidentMonitor™'s framework supports:

• An unlimited number of processes
• 10 FREE ITIL processes
• Shared service solution for multiple help desks or multiple similar processes. For example, 3 separate and distinct incident management processes installed on the same platform
• Supports IT as well as Non-IT processes
• Widely used for internal as well as external support
• Implementation of your Bug Tracking, Software Development or any custom processes
• And many more...

Features and functionality are the same between the SaaS and on-premise applications. Contact us to discuss our innovative financing options!